Data Protection Privacy Notice – Advanced Disposables

Please read this Privacy Notice. It relates to how we hold and process your information (data) and your rights. We recommend that you retain this Privacy Notice for future reference.

This means that we are responsible for deciding how we hold and use data about you. We are required under data protection legislation to notify you of the information contained in this privacy notice. We have a duty to keep your data secure and maintain your confidentiality and we will do so.

We will process your data on the lawful basis that this is pursuant to the contract between you as our customer and us as your product supplier. We do not envisage that we will need to process any special category data (being data relating to race, ethnic origin, political opinion, religious or similar beliefs, membership of trade unions, physical or mental health or condition, genetic data, biometric data, sexual life and orientation) or data relating to criminal convictions. 

We will only process and use your data for the purpose of performing the contract we have entered into and not for any other purpose. Your data is held on our computer system, we do not keep any record of bank card details when payments are made over the phone. We have an obligation to keep this data accurate and we will endeavour to do so. Similarly, you are obliged to inform us of any data we hold that may no longer be accurate and we ask that you do so. 

We do not currently share your data to any third parties. We will also notify you if we become required to disclose additional data to third parties, and we will ensure that the appropriate safeguards are in place by requiring any third party to maintain an equivalent level of security and confidentiality with regard to the data. You will have a right to object to this data being shared once you are notified of the need to do so. 

Your data will be retained once the contract between us has ended within our system. We hold a very limited amount of information relating to your contact details and purchasing history.

Your rights

You are entitled to request copies of the data we hold about you. You are also entitled to receive confirmation from us that we are processing your data, what that data is, and to ensure that your data is correct and ask for it to be rectified if it is not. In addition, you have the right to object to our processing your data and ask that it be deleted. However, whether we agree to the deletion will depend upon the circumstances and whether we consider it necessary to retain the data for the original purpose for which it was obtained. You also have the right to ask that we transfer data to a third party.


As noted already, on the lawful basis that it is a legitimate interest of our business, we may retain your contact details indefinitely (being name, business name, address, contact number and email) for marketing purposes in order to keep you updated with information, including newsletters and details of events. This data may, in the future, be shared with a third-party marketing agent who will process the data on our behalf for these specific purposes. The data will not be shared with anyone else unless we have your specific consent to do so.

If you would like to exercise any of your rights or object to our marketing on the above basis.

In some cases we may share user information with third parties to perform ad measurement services on our behalf such as Google. This is collected in an encrypted form and shared in a privacy safe way and is used to improve the accuracy of Google Ad tracking.

Google users can adjust their settings and opt out of this by going to 'Web and App Activity' settings in My Activity.


We use Hotjar in order to better understand our users' needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users' experience (eg how much time they spend on which pages, which links they choose to click, what users do and don't like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users' behavior and their devices device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.

For further details, please see the 'about Hotjar' section of Hotjar's support site .


Advanced Disposables use Remarketing to advertise across web sites and third-party vendors, including Google. Remarketing is a way to connect with people who previously interacted with our website or mobile app. It allows us to position our ads in front of these audiences as they browse Google or its partner websites. Google and other similar third parties will show ads across web sites that our users are using. These ads shown across other web sites are based on our users’ past visits to our website by using cookies. 

Our users always have the option to opt-out of Googles use of cookies by using the link below: